Personalised gifts and promotional products: t-shirts, mugs, lighters, caps

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Newsletter

 

1. General Information

·       Short history:

o   S.C. Hell Advertising Corporate S.R.L. was established in 2000, having as main scope of activity the import of advertising materials and the supply of the best services in the field.

o   Due to the professionalism, efficiency and high-quality services, S.C. Hell Advertising Corporate S.R.L. becomes a member of PSI (Promotional Product Service Institute) shortly after, receiving also the TUV Austria certification.

·       Team:

o   We acknowledge and appreciate people as the most important part of our working environment

o   We’ve succeeded in finding the best people for their “roles”. We have the capacity to always answer the most demanding requirements of the customer and to find the best solutions

o   In order to have a perfectly working mechanism, we are organized in functional departments interconnected in a real system: Sales Department, Production Department, Import Department, Financial Department, Creation Department and last but not least the Web Development Department.

·       Main activities

§  The main activity of S.C. Hell Advertising Corporate S.R.L. is represented by the import and distribution of customized advertising materials, thus providing the best services in the field; we have our own customizing workshop – serigraphy, tampography, gravure, embroidery, decalcomania, etc.

§  But starting from the idea that in order to make the best choices you must offer a wide variety of products, we have added the printing and advertising production services (prints, posters, banners, light cases, stands, etc.) and recently advertising creation, to our main object of activity.

§  Offering other additional services: wrapping, distribution and transportation services, national deliveries, we may say that we are delighted to have our customers’ real appreciation.

·       Online projects

o   We have the necessary resources and skills to develop: complex websites, web applications or e-commerce solutions. We are specialized in process and project management,

o   ... We hold an impressive portfolio of web domains, which we intend to develop, among which: promotion.eu, pointshop.ro, domain.ro, avocat.ro, arta.ro, stiri.ro, fotbal.ro, hotel.ro, shopping.ro ... and so on ...

·       Who are our customers?

o   Nestle, JTI, Cosmote, Bergenbier Romania, Heineken Romania, Vodafone Romania, Orange Romania, Strauss Romania, Henkel Romania, DHL, Philip Morris, Romtelecom, Tiriac Holdings, Petrom/OMV, Coca Cola Romania, Alexandrion, Monsato, Avon, CMU, SSL Romania, A&D Pharma, Banca Transilvania, Brown Forman, BDG, Carrefour Romania, Rompetrol, FCSB, Johnson Wax, Oriflame Romania, ...

·       Company data

o   Name: S.C. Hell Advertising Corporate S.R.L.

o   Trade Register Number: J40/7879/2000

o   Fiscal Registration Code: RO-13310895

o   Accounts:

o   RON Account: RO98 BACX 0000 0000 3092 0310

o   EURO Account: RO71 BACX 0000 0000 3092 0020

o   USD Account: RO22 BACX 0000 0000 3092 0320

o   Bank: Unicredit Tiriac Bank, branch: Charles de Gaulle

o   Headquarters: Bd. Ficusului nr. 38 B, Sector 1, Bucuresti

o   Phone: +4021 233 24 83

 

2.Confidentiality

Personal data protection is settled in Romania by The National Personal Data Protection Processing Surveillance Authority (ANSPDCP).

S.C. Hell Advertising Corporate S.R.L. observes the private profile, as well as the security of the personal data processing for each person who visits this website in order to do on-line shopping.

In accordance with the provisions of Law no. 677/2001 regarding the persons’ protection with respect to the personal data processing and free circulation of these data, with the subsequent changes and additions, and of Law no. 506/2004 regarding the personal data processing and the protection of private life in the electronic communication sector, with the subsequent changes and additions, S.C. Hell Advertising Corporate S.R.L. is bound to manage in safe conditions and only for the purposes specified below, the personal data that you provide regarding your own person. The personal data of the physical persons will be processed by S.C. Hell Advertising Corporate S.R.L. for marketing and publicity purposes.

In accordance with Law no. 677/2001, the registered persons, as target persons, have the following rights:

·       Right to information (art.12);

·       Access right to personal data (art.13);

·       Right of intervention on the personal data (art.14);

·       Opposition right (art.15);

·       The right not to be submitted to an individual decision (art.17);

·       The right to address justice (art.18).

Any information supplied by you will be deemed and will represent your express agreement to your personal data being used by S.C. Hell Advertising Corporate S.R.L. in accordance with the following purposes:

·       The performance of on-line orders;

·       The invoicing of the products ordered by you through the website.

Your refusal to communicate the data determines the impossibility to finalize the orders. The recorded information is destined exclusively to the use by S.C. Hell Advertising Corporate S.R.L..

 

3.Payment options

The customer may select one of the following payment options:

·       Cash;

·       Cheque /Promissory note;

·       Payment order.

 

4.Order delivery

The orders will be delivered within maximum 14 (fourteen) days since the payment of the equivalent value of the products by the customer.

The aforementioned deadline will be calculated since the date on which S.C. Hell Advertising Corporate S.R.L. confirmed the order, depending on the payment option selected by the customer, and the customer was contacted via e-mail and informed on the order confirmation.

Also, the customer will be informed on the order transportation cost, if this is not included in the offer submitted to the customer by S.C. Hell Advertising Corporate S.R.L., through the website.

If the products ordered by the customer are not in stock they will be imported by S.C. Hell Advertising Corporate S.R.L. and the customer will be also informed on this aspect.

If product customization is necessary, according to the requests received in this sense from the customer, the aforementioned deadline may be extended by maximum 5 days and the customer will be informed by S.C. Hell Advertising Corporate S.R.L. on the new date set for the products delivery.

 

5.Minimum quantity of ordered products

According to the commercial policy of S.C. Hell Advertising Corporate S.R.L., for economic efficiency reasons, only those orders whose object is the purchase of a minimum quantity of products will be accepted (calculated according to the type of requested products and the value of the respective products).

 

6.Return policy

The return of the products delivered by S.C. Hell Advertising Corporate S.R.L. may be requested, following a written notification in which you will state the reasons for the return and only if you find yourself in one of the following situations:

a. Products that have been wrongly delivered

If a different product was delivered than the one you have ordered, this aspect must be notified as soon as possible in order to return the respective product, which will be replaced by the ordered one.

The return costs will be borne entirely by S.C. Hell Advertising Corporate S.R.L..

b. Purchase Waiver

The products purchased remotely may be returned directly by the customer, in accordance with the dispositions of the GO no. 130/2000 regarding customer protection upon the conclusion and execution of the remote contracts, with the subsequent changes and additions. The waiver to buy is only applicable to the physical person customers. Thus, the customers are entitled to notify in writing S.C. Hell Advertising Corporate S.R.L. that they are waiving the purchase, without penalties and without invoking a reason, within 10 working days since the receipt of the products.

In this case, the product return expenses will be borne by the customer and the reimbursement of the equivalent value of the products will be done by S.C. Hell Advertising Corporate S.R.L. within maximum 30 days since the return of the products.

The address for the return of the products is the following: Bd. Ficusului nr. 38 B, Sector 1, Bucuresti.

NOTE: The products must be returned by the customer in the same state in which they have been delivered, in the original package and together with all the accessories, the intact labels and the documents that accompanied the products, and must show the markings attesting the origin of the products. The return expedition will be done with the same mail service used by S.C. Hell Advertising Corporate S.R.L. to deliver the products.

 

7.Product guarantee

If the sent products show physical damage or are not compliant with the presented specifications, they will be replaced by S.C. Hell Advertising Corporate S.R.L. with other similar products.

The customer may ask for the replacement of the products or the reimbursement of their value.

If S.C. Hell Advertising Corporate S.R.L. cannot replace the products, they will proceed with the reimbursement of the products’ value to the customer.

The transportation fees for the products returned for replacement will be borne by S.C. Hell Advertising Corporate S.R.L..